WeChat and Alipay’s overseas expansion proves difficult



Alipay and WeChat Pay dominated Chinese payments since their launches. The duopoly changed how Chinese people pay and shop on their mobile device. Over the last three years, the duopoly relationship stabilized with WeChat holding ~40% of market share.

 
Source: Analysys (1, 2, 3), Big data

Expand the battlefield to overseas market

China has a population of 1.4 billion. According to Alipay’s December quarter 2018 financial report, there are 700 million Chinese Alipay users. Early 2018, Pony Ma, CEO of Tencent, announced that WeChat had hit the 1 billion user mark. As growth stagnates, both Alipay and WeChat must find growth overseas.

There were 140 million Chinese overseas travellers in 2018. Almost 10% of global travellers are Chinese. Chinese citizens in 2018 transacted about US$120 billion overseas. Alipay and WeChat are now in more than 54 and 49 countries respectively. They are waging a price war to attract users and merchants. For example, Alipay offers up to 50% off discount in some drugstores in Hong Kong; WeChat Pay, on the other hand, sends a customized red packet to the user who purchased in cooperated stores.

Overseas discount and services Alipay vs WeChat Pay


Apart from discounts and red packets, they are also providing tax rebate services for overseas Chinese travellers. WeChat helps the merchant to build mini-application to monetize their traffic by turning the offline traffic into online traffic.

Paris BHV mini-application in WeChat

In addition to organic growth, both Chinese giants have actively sought M&A and strategic partnerships in the region.

Alibaba fintech related overseas investment

Timeline
Country
Partner
Shareholding ratio
Approach of cooperation
Jan 2015
India
Paytm
40%
Invest + Tech support*
2015
Korea
K-Bank
N/A
Sponsor shareholder + Tech support
Nov 2015
Singapore
M-Daq
N/A
Invest
Nov 2016
Thailand
Ascend Money
20%
Invest + Tech support
Feb 2017
South Korea
Kakao Pay
20%
$200 million investment
Feb 2017
Philippines
Mynt
Major shareholder
Invest + Tech support
Mar 2017
Indonesia
Emtek
N/A
Joint-venture company
Mar 2017
Malaysia
Maybank/CIMB
N/A
Integrate
Apr 2017
Singapore
Hellopay
N/A
Merger (rename as “Alipay”)
2017
The U.S.
MoneyGram
N/A
(Failed)
2018
Pakistan
Daraz
100%
Acquire**
Mar 2018
Pakistan
Telenor Microfinance Bank
45%
Invest + Tech support
Apr 2018
Bangladesh
bKash
20%
Invest + Tech support
Jan 2019
Indonesia
Akulaku
N/A
Invest
Feb 2019
UK
WorldFirst
100%
Acquire

*Tech support means to apply Alipay’s technology to the e-wallets system to help improve the payment experience, etc.
**Acquire means to own 100% stake of the company.

Source: Reuters, Tech Crunch (1, 2, 3), Tech in Asia, CNBC, TechNode, The Edge Markets, e27, The Guardian, Tribune (1, 2), The Financial Express, PYMNTS, China Banking News

Tencent fintech related overseas investment

Source: Reuters (1,2, 3), CNBC (1, 2), Kr-Asia, Tech Crunch

Alipay and Wechat deployed various strategies to overseas market growth comprising investments, acquisitions and technical support. In fact, Alipay has successfully developed nine overseas e-wallets for local users in this way.

Alipay overseas e-wallet partner

Challenges ahead 

The battle between Tencent and Alibaba continues. In 2017, Alibaba invested in Mynt, the top mobile payment operator in the Philippines. Shortly after that, Tencent announced an investment in Voyager Innovations, the major rival of Mynt. Unlike the domestic market, the competition of overseas mobile payment market is far fiercer. There are around 40 e-wallets in Malaysia, 27 e-wallets in Singapore, about 37 e-wallets in Indonesia, 26 e-wallets in Vietnam, at least 17 e-wallets in the Philippines.

Early 2018, Alipay failed to acquire US-based MoneyGram because it failed to meet CFIUS (Committee on Foreign Investment in the U.S.) requirements. Nepal banned Alipay and WeChat Pay due to security concern. It is difficult for them to apply for local payment licenses.

The battle for payment domination between Alipay and WeChat Pay is now internationally. Some patterns that proved to be good in China do not work well overseas. They should be more innovative to get themselves adapt to the global market.

Observe, don’t react

Western society is dominated by control freaks, but control is overrated. Most people experience their best ideas when relaxed into a state of flow.

Instead of attempting to micromanage the world, step back and observe what happens without your interference. After all, disorder is beyond human control; it cannot be grasped.

Not just that, but life and the world are inherently disorderly and random, which makes any attempt at control futile. We might try to control other people, forcing them to do what we want, but attempts fail practically every time – all while wasting a great deal of effort.

In reality, the best way to get people to behave reasonably is to let them be naughty, crazy or free. Instead of attempting to guide their behavior to where you'd like it to be, simply watch and intervene only when they are a threat to themselves or others.

It's like raising sheep or cattle. If you give your herd a massive field to live in, they're much more likely to exist in peace and contentment. If you confine them to a packed pen, they'll be tempted to jump the fence.

So, in life, control holds us back, and the same is true in meditation. Oftentimes, when we meditate, we attempt to control our thoughts and prevent them from existing, which doesn't work at all.

Instead, you should wisely allow thoughts to come and go, observing them as they do so. Remember, your efforts to deter thought are not appropriate for Zen meditation. The only proper effort here is to return the mind and concentration to your breathing.

Authentic product - blinkist

Success in business comes from selling an authentic product.

If you bring up Starbucks in conversation, chances are pretty much everyone will know what you're talking about. You know Starbucks as a successful business, but have you ever wondered how it came to be?

The secret to Starbucks' success is, for founder Howard Schultz, no secret at all. Plain and simple, the success of Starbucks lies with the brand's authenticity, achieved by selling only the highest quality coffee.

Back in 1981, Starbucks was just a small retail store. It sold exclusively dark-roasted Italian style coffee, which may be ubiquitous today, but was still a novelty back then. By roasting the coffee dark, the coffee grows in strength, gains a more powerful aroma and has the distinct taste of authentic Italian coffee.

Starbucks never compromised its beans, and became known for its premium-quality, dark-roasted flavor profile that its founders were so passionate about. Because of those early business decisions, Starbucks had an undeniable feeling of authenticity about it since the start.

The company has held true to its authentic coffee profile, in tough times to the present day. In 1994, coffee prices shot to an all-time high on the world market, from $0.80 to $2.74 in a matter of days, after a frost that destroyed much of Brazil's coffee plants.

During this coffee crisis, a lot of shareholders promoted the purchase of cheaper beans, to keep the price of a cup of joe stable. But Starbucks was unwilling to compromise quality and continued to sell the highest quality coffee they could, instead reducing other costs to account for the higher price of beans. When the world coffee market recovered, Starbucks had an even stronger customer base because its quality remained consistently high.